Why Pagani Design Spain?

Online Trust Seal

Our website and company have been rigorously audited and we have obtained the prestigious Online Trust Seal, a distinction awarded only to the most up-to-date and advanced websites in consumer matters. This seal is granted to very few companies, guaranteeing that our processes and services meet the highest standards of quality and security.

Always make sure to verify that the Online Trust Seal is visible in the footer of our website before making any purchase. In case of any issues, Confianza Online will be available to mediate dispute resolution, offering an additional layer of security and peace of mind for our customers.


Maximum Quality

Why buy from the Official Distributor and not from other platforms?
The answer can be summed up in one word: QUALITY.
Committed to Quality Pagani Design Spain

Our commitment to quality is evident at every stage of the process.
We have a Quality Department at our factory in China to ensure that all products sent to our facilities in Spain, and directly to our customers, meet the highest quality standards.
This is why we can offer a 3-year warranty.
Pagani Design Spain Quality Department

External sellers

Sellers you find on other platforms sell units that do not pass the strict quality controls our brand requires in Spain and other countries.
Because of this, we do not have all models available and our stock is limited.
If a new model is released and there are not enough verified units for public sale, that model will not be added to our catalog and will only be available through private sale upon request.

Taxes and Tariffs

All our orders include taxes, duties, and fees.

You can shop with complete peace of mind, without worrying about additional delivery charges.

100% secure payment and 3 interest-free installments

Thanks to our payment service providers (Apple Pay, Google Pay, PayPal, Visa, Mastercard, Klarna, American Express, etc.), you can shop comfortably and securely. All payments are encrypted to ensure your peace of mind.

You can also pay for your purchases in 3 installments without interest through Klarna. Buying our watches has never been easier!

 

Personalized and immediate 24/7 Customer Service

Our top priority is customer satisfaction. We focus on providing the best support for any issues and advising you on purchasing our products.

If you need help or have questions about a specific watch, we will be happy to assist you. Click here to contact us.

Exclusive Promotions

As an added value, we gift selected watch purchases* with a leather strap.

Promotions vary according to availability, so if the offer is still active, don't wait to get your strap set!

*Promotion available for watches with a 20mm strap width. Others are excluded.

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Additional benefits for our customers

Additionally, products in stock at our warehouse located in Madrid are shipped within 24/48 hours via Correos Express for only €4.99.
All our customers have access to loyalty plans that offer numerous benefits, such as discounts, exclusive gifts for recurrence, raffles, and much more.

Learn more about the Loyalty Plan

3 Years of Total Warranty*

Our Total Warranty covers any factory defect for 3 years from the receipt of the watch. Problems with the strap? We send you a new one, completely free. Problems with the automatic movement? We replace the watch with a new one, covering the shipping costs of the defective unit. We are the only distributor worldwide that offers a Total Product Warranty and personalized, immediate customer service.

*These coverages are only offered to our customers (Products purchased at: www.paganidesignes.com). No warranty or coverage is offered for products purchased on other platforms, as they do not meet our quality standards.

We Always Ship the Latest Versions

Unlike other platforms that accumulate old stock, we ensure to always send the latest versions of each model. Even if the product image is not updated on our website, you can be sure you will receive the most recent model. We are constantly rotating stock and discard old versions when launching new models, guaranteeing that our customers always receive the most updated versions.

In summary:

When buying from the Official Distributor, you get product quality, service quality, quality in the shopping experience, quality in shipping times, and commitment. Avoid the disappointment of buying counterfeits, with hands that don't move, or watches that never arrive. Our support service receives numerous inquiries for these reasons, but if the purchase was not made with us, we cannot offer solutions.

If after reading all this you still have doubts about why to choose Pagani Design Spain, do not hesitate to contact us through our support channels. We will be happy to clarify all your doubts.