Terms and Conditions
Proximise LLC, in compliance with article 97 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/ 2007, of November 16, informs that this document establishes the Conditions that govern the use of this website www.paganidesignes.com. Please read these Conditions, our Cookies Policy, our Privacy Policy and our Legal Notice.
In accordance with the provisions of article 40 of Law 7/2017 , of November 2, which incorporates into the Spanish legal system Directive 2013/11 / EU of the European Parliament and of the Council of May 21, 2013, on alternative dispute resolution in consumer matters, the user is informed that he has the possibility of going to an accredited alternative dispute resolution entity in the event of any controversy regarding consumer matters.
Similarly, and pursuant to the provisions of Regulation (EU) 524/2013 applicable throughout the European Union, Proximise LLC makes available to users the following link that allows access to the European Union's online dispute resolution platform:
If the user has had a problem with a purchase, they may use this means to present any claim in relation to said purchase or provision of services, as well as opt for an extrajudicial solution to the conflict that arises.
If you have any questions related to the Conditions or Data Protection Policies, you can contact us through our contact methods. The contract may be formalized, at your choice, in any of the languages in which the Conditions are available on this website.
These General Conditions of Use and Contracting are written in Spanish.
- Object
The purpose of these general contracting conditions is to regulate the relationship that arises between Guangzhou Pagani Design Watch Co., LTD, acting as the selling party, and you, acting as the purchasing party, for the sale of items/services through this page. web.
2. Privacy/Protection of personal data
Proximise LLC complies with current regulations on the protection of personal data, specifically with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and in the General Regulations for the Protection of data (Regulation (EU) 2016/679).
If you want more information about what processing of personal data we can carry out on you on our website and what use we make of it, you can access the privacy policy of our website.
In addition, Proximise LLC, as a provider of information society services, informs that it complies with the provisions of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce.
3. Minors
The contents of the Website are aimed at people of legal age. Proximise LLC does not intend to obtain data from minors. When Proximise LLC becomes aware that there is personal data of a minor in its file, it will immediately proceed to cancel said data.
4. User Obligations
The user must respect at all times the terms and conditions established by the website.
The user will use the website diligently and assuming any responsibility that may arise from breaching the terms and conditions of the website.
The user may not use the website to transmit, store, disclose, promote or distribute data or content that carries viruses or any other computer code, files or programs designed to interrupt, destroy or harm the operation of any computer program or equipment. or telecommunications.
5. Services offered
The website www.paganidesignes.com provides information to its users about the characteristics of the goods marketed by Guangzhou Pagani Design Watch Co., LTD. Likewise, the Website provides other services such as the online sale of goods, as well as their payment through a secure server.
The recipients of the services of the Website are users interested in goods marketed by Guangzhou Pagani Design Watch Co., LTD.
6. Industrial and Intellectual Property
Proximise LLC, by itself or as an assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained therein (by way of example, images, sound, audio, video, software or texts; brands or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), ownership of Proximise LLC or its licensors.
By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this website, for commercial purposes, on any medium and by any technical means, without the authorization of Proximise LLC. All rights reserved.
The USER undertakes to respect the Intellectual and Industrial Property rights owned by Proximise LLC. You may view the elements of the portal and even print, copy and store them on the hard drive of your computer or on any other physical medium as long as it is, solely and exclusively, for your personal and private use. The USER must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of Proximise LLC.
7. How to place an order
To place an order you must follow the online purchasing procedure and click on “Buy now”. You will then receive an email acknowledging receipt of your order (the “Order Confirmation”). Once the good leaves our facilities, you will be informed by email that it is being shipped (the “Shipping Confirmation”).
8. Prices
Published prices are expressed in euros and include VAT.
In any case, the offers will be duly marked and identified as such, conveniently indicating the previous price and the offer price, as well as the duration.
At Pagani Design there is no mandatory minimum purchase.
9. Payment methods
Goods will be paid for in advance via PayPal, credit/debit card or Klarna.
Credit/debit card.
Payment accepts VISA, MasterCard, Amex cards and is made at the time of formalizing the purchase, this method is convenient and secure. Payment is made through Redsys secure payment gateway. Proximise LLC at no time has access to your confidential card data.
PayPal
If you want, you can also pay for your purchase with the PayPal payment system. Using this method you can also pay by credit card without having to register with PayPal.
Klarna
You can also request to pay in installments through the Klarna platform. See conditions .
If you wish to receive the invoice in electronic format, you can reply to the purchase confirmation email with the word "Invoice" and it will be sent automatically.
Additionally, if you wish to receive the invoice in paper format, you can request it to the following address (info@pagnaidesignes.com) and we will send it to you without any associated cost.
10. Delivery times and methods
All shipments are insured and made by courier. Shipping will be made the next business day after receiving payment, except if the item is not in stock, in which case we will inform you of the expected delay.
Shipping price will be added automatically before payment. The prices, depending on destination, are as follows:
Orders under €50:
- €4.99 by courier to Spain.
- €4.99 for courier to European Union countries.
- €4.99 by courier to the rest of the world.
Orders over €50:
- Free by courier to Spain.
- Free by courier to European Union countries.
- Free by courier to the rest of the world.
In case of special delivery circumstances, please consult us to adapt to your needs.
Delivery times:
- Peninsula: 7 business days
- Balearic Islands: 14 business days
- Canary Islands, Ceuta and Melilla: 14 business days.
- European Union: 7 working days
- Rest of the world: 7-14 business days.
Goods whose deliveries require different deadlines will reflect this particularity in their description. The good will only be sent once payment for it has been received.
In the event of package loss, Proximise LLC guarantees a full refund of the money paid.
11. Warranty
Proximise LLC guarantees the authenticity of the goods sold and is obliged to deliver the contracted goods to the user, covering a 3-year warranty.
In case of defective goods, Proximise LLC will proceed, as appropriate, to repair, replace, reduce the price or terminate the contract, procedures that will be free of charge for the user.
Repair and replacement will be free. Said gratuity will include the necessary expenses incurred to remedy the lack of conformity of the goods with the contract, especially shipping costs, as well as costs related to labor and materials.
Proximise LLC is liable for any lack of conformity that appears within a period of three years from delivery, which will be deemed to have been delivered on the day that appears on the invoice or purchase receipt, or on the delivery note if this is later. Unless proven otherwise, it will be presumed that any lack of conformity that manifests itself in the two years following the delivery of the goods already existed when the goods were delivered.
Damage due to incorrect use or handling of the goods, or wear and tear caused by normal use of the goods, are not included in this guarantee.
12. Right of withdrawal
The User has the right to withdraw from the purchase made through the Website www.paganidesignes.com, and may return the goods, if not satisfied, within a maximum period of fourteen (14) calendar days from the date of purchase. received the goods.
The right of withdrawal will not apply to contracts that refer to the supply of goods made in accordance with the specifications of the consumer and user or clearly personalized. (art. 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws).
The refund of the amount will be made within a period of 14 calendar days from the date on which the decision to withdraw from the contract has been effectively and unequivocally communicated. The amount to be returned will be the total paid by the user, including normal shipping costs and excluding supplements for urgent shipments. The refund will be made using the same payment method used for the purchase, unless the user has expressly provided otherwise and as long as the user does not incur any expenses as a result of the refund.
The user must return the goods, without any undue delay and, in any case, no later than 14 calendar days from the date on which the user has communicated his or her right of withdrawal. The deadline is considered met if you deliver the goods before said deadline has expired.
The shipping costs generated by the return of the goods will be assumed by the user.
The returned goods must be in good condition, and may suffer a decrease in value if the user carries out manipulation other than that necessary to establish the nature, characteristics and functioning of the goods, as well as if the goods are not returned in their original condition. original packaging.
The right of withdrawal may be carried out through the following form:
Model withdrawal form:
(You must only complete and send this form if you wish to withdraw from the contract)
– To the attention of Pagani Design España and postal address at Calle José Caballero 7. Post Office Box 1023. Alcalá de Henares. Madrid. 28805.
Teléfono: +34 613010707. E-mail: info@paganidesignes.com.
– I hereby inform you (*) that I/we withdraw from our (*) contract for the sale of the following good/provision of the following service (*)
– Ordered on/received on (*)
– Name of the consumer and user or consumers and users
– Address of the consumer and user or consumers and users
– Signature of the consumer and user or of the consumers and users (only if this form is presented on paper)
- Date
Although its use is not mandatory. If you fill out the form, you must send it to the postal or electronic address indicated therein. The user may also request it through the email info@paganidesignes.com or any other means that allows them to record their decision, indicating the good or goods they wish to return. We will inform you without delay by email of receipt of said withdrawal.
13. Complaints and Claims
As a user or end consumer, we put at your disposal the following means of communication (613010707, claims@paganidesignes.com) so that you can file any complaint or claim, which we will try to resolve in the shortest period of time possible by giving the appropriate acknowledgment of receipt. Likewise, you can also request information about the goods offered or contracted through our website.
When a claim submitted directly by the consumer to the seller cannot be resolved, according to current regulations, the businessman must provide the consumer with information regarding whether he or she is a member of an alternative consumer dispute resolution entity or if he or she is bound by a rule or code of conduct to participate in the procedure before a specific entity. Therefore, below in these Contract Conditions, we make available to you the data related to how you can properly channel your claim.
14. Right of exclusion
Proximise LLC reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at its own request or that of a third party, to those users who fail to comply with the Conditions of Use of the portal.
Proximise LLC will pursue non-compliance with the Conditions of Use of the portal, as well as any improper use of its portal, exercising all civil and criminal actions that may apply by law.
14. Modifications and links
Proximise LLC is not responsible for any misuse of the contents of its website, which is the sole responsibility of the person who accesses or uses them.
In the event that www.paganidesignes.com contains links or hyperlinks to other Internet sites, Proximise LLC, creator of the website, will not exercise any type of control over said sites and content. In no case Proximise LLC, creator of the website, will assume no responsibility for the contents of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any material or information contained in any of the websites. such hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.
15. Factura
If you wish to receive the invoice in electronic format, you can request it to the following address (info@paganidesignes.com). Additionally, if you wish to receive the invoice in paper format, you can request it to the address indicated above and we will send it to you without any associated cost.
16. Applicable law and competent jurisdiction
Our entity is a member of Confianza Online (non-profit Association), registered in the National Registry of Associations Group 1, Section 1, national number 594400, CIF G85804011, Carrera de San Jerónimo, 18, 4º 1, 28014 Madrid (Spain ). For more information: www.confianzaonline.es.
These General Conditions are governed by Spanish law. Likewise, in compliance with the provisions of the Alternative Dispute Resolution Law, we inform consumers that, as an adhering entity and under the terms of the Code of Conduct , users may turn to Confianza Online for the alternative resolution of any disputes (https://www.confianzaonline.es/como-reclamar/formulario-de-reclamaciones/). If these refer to electronic transactions with consumers, or to data protection when they are related to this area, the claims will be resolved by the Confianza Online Mediation Committee, accredited for the alternative resolution of consumer disputes. If the claims relate to digital advertising, or to data protection related to this area, they will be submitted to the AUTOCONTROL Advertising Jury.
In addition, we remind you that you can access the European Union's online dispute resolution platform by following this link:
