Why Pagani Design Spain?

Online Trust Seal

Our website and company have been rigorously audited and we have obtained the prestigious Online Trust Seal, a distinction that only the most up-to-date and advanced websites in consumer matters obtain. This seal is awarded to very few companies, guaranteeing that our processes and services meet the highest quality and safety standards.

Always be sure to check that the Online Trust Seal is visible in the footer of our website before making any purchase. In the event of any incident, Confianza Online will be available to mediate dispute resolution, offering an additional layer of security and peace of mind for our clients.


Maximum Quality

Why buy from the Official Distributor and not from other platforms?
The answer is summed up in one word: QUALITY.
Comprometidos con la Calidad Pagani Design España

Our commitment to quality is evident at every stage of the process.
We have a Quality Department in our factory in China to ensure that all products sent to our facilities in Spain, and directly to our customers, meet the highest quality standards.
It is for this reason that we can offer a 3 year warranty .
Departamento Calidad Pagani Design España

Third-party sellers

The sellers that you will find on other platforms sell units that do not pass the strict quality controls that our brand requires in Spain and other countries.
Due to this, we do not have all models and our stock is limited.
If a new model is launched and there are not enough verified units for public sale, said model will not be incorporated into our catalog and will only be available for private sale upon request.

Taxes and Tariffs

All our orders include taxes, duties and fees.

You can buy with complete peace of mind, without worrying about additional charges on delivery.

100% secure payment in 3 installments without interest

Thanks to our payment service providers (Apple Pay, Google Pay, PayPal, Visa, Mastercard, Klarna, American Express, etc.), you can make your purchases comfortably and securely. All payments are encrypted to guarantee your peace of mind.

You can also pay for your purchases in 3 interest-free installments through Klarna . Buying our watches has never been easier!

 

Personalized and immediate 24/7 Customer Service

Our main priority is the satisfaction of our customers. We focus on providing the best support in the event of any incident and advising you on the purchase of our products.

If you need help or have questions about a specific watch, we will be happy to help you. Click here to contact us .

Exclusive Promotions

As an added value, we offer purchases of selected watches* with a leather strap.

Promotions vary based on availability, so if the offer is still active, don't wait to get your set of straps!

*Promotion available for watches with a strap width of 20mm. The others are excluded.

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Additional benefits for our clients

In addition, the products that are in stock in our warehouse located in Madrid have shipping in 24/48 hours through Correos Express for only €4.99.
All our customers have access to loyalty plans that offer numerous benefits, such as discounts, exclusive recurring gifts, raffles and much more.

Learn more about the Loyalty Plan

3 Years Full Warranty*

Our Full Guarantee covers any manufacturing defects for 3 years from receipt of the watch. Problems with the strap? We will send you a new one, totally free. Problems with the automatic movement? We replace the clock with a new one, assuming the shipping costs of the defective unit. We are the only distributor worldwide that offers a Total Product Guarantee and personalized and immediate customer service.

*These coverages are only offered to our customers (Products purchased at: www.paganidesignes.com). No warranty or coverage is offered for products purchased on other platforms, as they do not meet our quality standards.

We Always Send the Latest Versions

Unlike other platforms that accumulate old stock, we make sure to always send the latest versions of each model. Even if the product image is not updated on our website, you can be sure that you will receive the latest model. We constantly rotate stock and discard old versions when launching new models, ensuring that our customers always receive the most up-to-date versions.

In summary:

When buying from the Official Distributor, you get product quality, service quality, quality in the purchasing experience, quality in shipping times and commitment. Avoid the disappointment of buying counterfeits, with hands that don't move, or watches that never arrive. Our support service receives numerous queries for these reasons, but if the purchase was not made with us, we cannot offer solutions.

If after reading all this you still have questions about why to choose Pagani Design Spain, do not hesitate to contact us through our support channels. We will be happy to clarify all your doubts.