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Privacy policy


Privacy Policy 

Proximise LLC, in compliance with the provisions of the General Data Protection Regulation (GDPR 2016/679) and the Personal Data Protection and Digital Rights Guarantee Act (LO 3/2018), informs the website users https://paganidesignes.com the following:

1.- Data controller:

Proximise LLC with EIN 30-1367328 and registered office at 30 N Gould St, Ste R
Sheridan , WY 8280.
Phone: +34 613010707. E-mail: info@paganidesignes.com

2.- Use of data and legal basis for processing them:

This website collects personal data through different forms. The data requested in boxes marked with (*) are necessary and essential, so if they are not provided or are provided incorrectly, we will not be able to carry out sales or assist users. The website content can be freely viewed. The purposes of processing are the following:

  • CONTACT FORM:

Purpose box 1: Send the user information about offers, promotions, and products related to the website.

Purpose box 2: Answer the inquiries raised and send the requested information to the user via the email or phone number provided in the form.

Legal Basis: Express user consent.

  • PURCHASE FORM:

Purposees:

a) Process and send the purchase made by the user.

b) Internal client-company management.

c) Internal administrative management of the company.

d) Billing of requested services and/or goods.

e) User registration in our database so they can manage future purchases, access the wish list, purchase history, and invoices.

Legal Basis:

a) Execution of a sales contract.

b) Comply with the legal obligation of Proximise LLC to report sales operations to tax and fiscal authorities.

c) User consent.

  • USER ACCOUNT FORM:

Purpose: User registration in our database so they can manage future purchases, access the wish list, purchase history, and invoices.

Legal Basis: Express consent.

  • EMAIL/WHATSAPP: 

Purpose: Answer the inquiries raised and send the requested information through the appropriate means.

Legal Basis: The mutual legitimate interest in responding to received inquiries.

3.- CCategory of los datos tratados

The data collected are identifying, such as: Name and surname, Phone(s), Postal Address(es), Company, Email, etc. In case of payment refunds, we may request bank details to arrange transfers.

4.- Tiempo of conservación de los datos

  • CONTACT FORM DATA

They will be retained as long as necessary to fulfill the purpose for which they were collected, except if the user requests their deletion.

  • PURCHASE FORM DATA

They will be retained as long as the commercial relationship is maintained and the user does not request their deletion. Once the commercial relationship ends, the data will be retained as long as necessary to comply with legal and tax obligations until their expiration.

  • USER ACCOUNT FORM DATA

They will be retained as long as the user does not request their deletion.

5.- Perfiles of data

No automated decisions will be made nor user profiling performed.

6.- Data transfer data

No data transfers will be made except those authorized by tax, commercial, and telecommunications legislation and those requested by judicial authority.

Proximise LLC shares personal data with external companies that provide services such as couriers, management firms, and IT companies. All of them have a Confidentiality Agreement that guarantees the protection of personal data in accordance with current Data Protection regulations.

7.- Service providers

For the development of this website, hosting services located in the United States are used, which use secure data communication protocols through an encrypted channel.

8.- Cookies

A cookie is a file downloaded to the user's computer when accessing certain web pages to retrieve information while connected. Cookies allow recognizing the user, obtaining information about browsing habits, and personalizing how content is displayed.

This website uses Google business cookies whose servers are hosted in the USA, resulting in international data transfer. This entity complies with and processes data according to the standard data protection clauses approved by the European Commission. You can consult their policy at https://policies.google.com/privacy

For more information you can consult our Cookie Policy.

9.- Exercise of rights as a user

The user has the right to access their personal data, to request the rectification of incorrect data, to delete it when it is no longer necessary for the purposes described above, and to object to processing. For reasons related to their particular situation, they may request the limitation of processing and Proximise LLC will stop processing it, except for legitimate reasons or in the exercise of defense against possible claims. The user may also request data portability.

The user may revoke the consents given at any time via email ayuda@paganidesignes.com or by written request addressed to Apartado de Correos 1023, Calle José Caballero 7, Alcalá de Henares, Madrid, 28805. You must attach a photocopy of your DNI and indicate the right you are exercising. You may also file a complaint with the Spanish Data Protection Agency.

10.- Msecurity measures adopted

To guarantee the security and confidentiality of personal data, the necessary technical and organizational measures have been adopted to prevent its alteration, loss, processing, or unauthorized access, protecting the nature of the stored data and minimizing the risks to which they are exposed, according to Art. 32 of the EU GDPR 679/2016.

11.- Redes sociales

Users can share our content through social networks and leave their comments, photos, or videos, as long as they are of interest to the community.

Our social networks are monitored periodically in order to address questions and comments as quickly as possible.

The user is solely responsible for the content they post. We will moderate any post that violates any right, law, or regulation.

We will remove offensive, defamatory, and obscene content. We do not allow spam or respond to fake profiles.

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you buy something from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to provide us with information that helps us understand your browser and operating system.

Email marketing (if applicable): with your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How is my consent obtained?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or return a purchase, we imply that you agree to let us collect and use it only for that specific reason.

If we ask for your personal information for a secondary reason, like marketing, we will ask for your express consent directly or give you the opportunity to say no.

How do I withdraw my consent?

If after signing up, you change your mind, you can withdraw your consent for us to contact you, for the ongoing collection, use, or disclosure of your information, at any time by contacting us at info@paganidesignes.com

SECTION 3 - DISCLOSURE

We may disclose your personal information if the law requires us to do so or if you violate our Terms of Service.

SECTION 4 - PURCHASE

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our products and services.

Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. Once completed, the purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as administered by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, you can also read Shopify's Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the external providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand how these providers will handle your personal information.

In particular, remember that certain providers may be located or have facilities in a jurisdiction different from you or us. Therefore, if you choose to proceed with a transaction involving the services of an external service provider, your information may be subject to the laws of the jurisdictions in which that service provider or its facilities are located.

For example, if you are in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used to complete that transaction may be subject to disclosure under United States law, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the Terms of Service of our website.

Links

When you click on links in our store, you may be redirected away from our site. We are not responsible for the privacy practices of other sites and recommend that you read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
 
SECTION 7 - COOKIES

Here is a list of cookies we use. We list them here so you can choose whether you want to opt out of cookies or not.

_session_id, unique token, session, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data retained, persistent for 30 minutes from the last visit, used by our website provider's internal statistics tracker to record the number of visits

_shopify_uniq, no data retained, expires at midnight (relative to the visitor) the next day, counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, stores information about the contents of your cart.

_secure_session_id, unique token, session

storefront_digest, unique token, undefined If the store has a password, it is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you declare that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.



SECTION 9 - CHANGES TO THIS PRIVACY POLICY



We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so you know what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue selling you products.

 

 

GDPR Compliance

The application used to ensure this site's GDPR compliance collects your IP and email address in order to process the data. For more information, please see the Privacy Policy

Data Rectification

You can use the following link to update your account data if it is incorrect.

Data portability

You can use the following links to request all the data we store and use for a better experience in our store.

Access to personal data

You can use the following link to request a report that will contain all the personal information we store for you.

Right to be forgotten

Use this option if you want to delete your personal data and other data from our store. Please note that this process will delete your account, so you will no longer be able to access or use it.

 

Klarna

"In order to offer you Klarna payment methods, at the time of payment, we may transmit to Klarna during the purchase process your personal data included in the contact form and order details, so that Klarna can assess whether you meet the requirements to access their payment methods and to tailor those payment methods to your profile. Your personal data is processed in accordance with the provisions of the Klarna privacy policy.

QUESTIONS AND CONTACT INFORMATION

If you wish to: access, correct, modify or delete any personal information we have about you, file a complaint or simply want to obtain more information, please contact our Official Privacy Compliance Service at info@paganidesignes.com